FAQ

Why roamex sim cards

We are selling prepaid sim cards, so no hidden costs, no billing and payment hassle, convenient to use. We provide free incoming for all the countries with best coverage network around the globe.  Affordable plans as compared to the benefits provided in each plan.

How to trust the services

We have our customer support team 24/7 to serve you on immediate basis. Still if any issues faced you can escalate to escalations@roamex.in  OR watsapp to +91 9422007206 for further support

How to trust the services

We have our customer support team 24/7 to serve you on immediate basis. Still if any issues faced you can escalate to escalations@roamex.in  OR watsapp to +91 9422007206 for further support

How much time it takes to get the card delivered once ordered

6hrs to 24 hrs for express orders. 24 hrs to 48 hrs for normal orders

How to buy the sim

You can send us the inquiry form with details. Our sales team shall provide you details and deliver the card before your travel.

If we are carrying your USA sim card and have a layover in UK can we operate the sim card

The sim cards we provide are local USA sim cards with prepaid plans booked on the sim card. So if you use it in UK it won’t work.

Shall we insert the card in India Itself?

We suggest do not insert card in India and insert it once you reach your destination to get automatic configuration.

What are the steps to be followed if the sim doesn’t work?

First of all if the sim card is detected in the phone then it should work. But if not working you have to remove the sim and re insert it to get automatic configuration and local network. Still if not working please check with our support team for the activation status and further updates.

How should I contact to support if there is any issue with the sim?

Once you have tried with all the options pointed in No 8 and still not working you can watsapp on +91 9422007206

Time taken for activation

It depends on country usually same day activation is done for major countries. So we schedule the activation a day before travel to distant countries and on the day of travel for nearby countries.

Request Call Back

Request Call Back